Excellent service from Fleetway, with superb support by e-mail and (when asked for only) by telephone.All the separate parts of the package worked brilliantly and the local agents abroad were...Read Full Review
We were very happy with the service provided by Fleetway and had a great week at Knossos Beach Bungalows. Our only comment would be why were our flights booked to Chania rather than Heraklion? Our...Read Full Review
Great company - very efficient and have good deals.Lovely hotel. Great location and service.Read Full Review
Trip overall was well organised and hotel was excellent. The only fault I could find was the poor wifi service (apparently their wifi network does not agree with Apple products). Wifi service was...Read Full Review
Service rating : Excellent service from Fleetway, with superb support by e-mail and (when asked for only) by telephone.
All the separate parts of the package worked brilliantly and the local agents abroad were outstandling and worked together seamlessly.
I will happily use this company in the future and have already recommended Fleetway to friends.
Product : The island of Lipari is lovely and the town itself very pretty. The views from the accommodation were fabulous - it's a pity there's no facility to upload photographs.
Villa Enrica is towards the northern end of the town and is absolutely gorgeous. The standard of the rooms excellent - a room for two was a huge living room, bedroom with an emperor sized bed and built in storage and a large shower room. Two terraces with tables and chairs, one South facing one facing West. Aircon efficient.
People with mobility issues must make sure that they make this clear when booking - our room was near the pool, which is 50m up a steep hill from the Reception area.
Staff were very friendly and helpful and the breakfasts were leisurely. If, like us, you go half-board then the evening meal is served and the Chimera restaurant, which is a ten minute walk away, although the Villa Enrica will transfer you by minibus. The standard of food here was very high indeed, with fresh, local produce beautifully presented. I'd recommend the squid.
Phillip, S.E. Wales
Service rating : We were very happy with the service provided by Fleetway and had a great week at Knossos Beach Bungalows. Our only comment would be why were our flights booked to Chania rather than Heraklion? Our original dates were to Heraklion and we did change the dates before booking but do not feel we were told about the change of airport which necessitates a three and a half hour coach trip dropping other people off along the way. The return was better as it was just the two of us in a minibus and so was quicker. We had booked our very early morning flight so that we could enjoy an extra three to four hours at Knossos Beach Bungalows. We did thoroughly enjoy our stay and would recommend Fleetway Travel.
Product : Wonderful week. Lovely bungalows, clean, well designed and laid out with privacy when we needed it. Great choice of food in main restaurant, Swell restaurant fantastic. Renie massage great, Maria Pilates fantastic. Room 143 recommended. Check that you are flying into Heraklion rather than Chania to avoid a long coach journey.
Mrs amanda oakes
Service rating : Great company - very efficient and have good deals.
Product : Lovely hotel. Great location and service.
Service rating : Trip overall was well organised and hotel was excellent. The only fault I could find was the poor wifi service (apparently their wifi network does not agree with Apple products). Wifi service was intermittent with my iPhone and I was unable to connect at all using my Macbook. Disappointing given a 5 star property and I had some brief work that needed to be done via Wifi. The hotel reception staff were very accomodating in this regard and in fact let me use the hotel reception PC to facilitate my work.
Product : DANGEROUS DRIVER!! The driver was on time for our collection at the hotel, however, he was either Drunk or extremely fatigued. At one point during our transport from the airport to our hotel he in fact fell asleep at the wheel. Thank God it was an early flight and there were no other road users otherwise we would have been involved in a serious accident as throughout the 40 minute journey he rarely managed to stay within one lane on the dual carriageway/motorway. Certainly would be reluctant to use that particular firm again.
One the flip side I couldnt fault our transport from the airport -hotel on arrival
39ºC / 102ºF
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