Sandos Caracol Eco Resort and Spa

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About the Hotel

Sandos Caracol Eco-Resort & Spa Whether you are visiting the Riviera Maya for business or holiday, book your stay at the comfortable and modern Sandos Caracol Eco-Resort & Spa .
The Sandos Caracol Eco-Resort & Spa is located on the Riviera Maya near downtown Playa del Carmen in an extensive natural area at the edge of an exotic jungle surrounded by mangroves, cenotes and natural lagoons, all this set in an ecological environment ideal for the nature lovers. This is a wonderful all-inclusive hotel for couples and families with ultra modern facilities and 781 bright and breezy rooms and suites surrounded by lovely gardens with stunning views. There are so many recreational facilities you will never want to leave the resort and you can even mix business with pleasure by taking advantage of the marvelous conference facilities and business services. For a memorable holiday in the Riviera Maya, the all-inclusive Sandos Caracol Eco-Resort & Spa exceeds expectations!

Cancun Airport is 45 minutes from the hotel.

Local Tips: The resort rests on a half-mile-long stretch of soft white sand beach surrounded by the areas main attractions including the archaeological sites of Tulum and Coba and the ecological water parks of Xcaret and Xel-Ha.

ALL INCLUSIVE
Meals:
Breakfast, Buffet; International, Main Restaurant (La Laguna), Daily: 07:00 - 10:30.
Lunch, Buffet; International, Main Restaurant (La Laguna), Daily: 12:30 - 15:30.
Dinner, Buffet; International, Main Restaurant (La Laguna), Daily: 18:30 - 22:00.
Dinner, Buffet; Mexican, Restaurant (Las Mascaras), Daily: 18:30 - 22:00.
Dinner, A la Carte; Reservations Required, Restaurant (La Riviera - 3 night stay=1 dinner reservation, 4-6 night stay= 2 dinner reservations, 7 night stay=3 dinner reservations).
Dinner, A la Carte; Reservations Required, Restaurant (El Gaucho- 3 night stay=1 dinner reservation, 4-6 night stay= 2 dinner reservations, 7 night stay=3 dinner reservations).
Dinner, A la Carte; Reservations Required, Restaurant (El Templo- 3 night stay=1 dinner reservation, 4-6 night stay= 2 dinner reservations, 7 night stay=3 dinner reservations).
Dinner, A la Carte; Reservations Required, Restaurant (Fogo Do Brazil - 3 night stay=1 dinner reservation, 4-6 night stay= 2 dinner reservations, 7 night stay=3 dinner reservations).
Dinner, Buffet; Italian, Restaurant (La Toscana), Daily: 18:30 - 22:00.
Snacks, Snack Bar (El Nido), 24 hours: 00:00 - 00:00.
Breakfast, Continental, Snack Bar (Beach), Daily: 10:30 - 12:00.
Snacks, Snack Bar (Beach), Daily: 12:00 - 16:00.

Drinks:
Locally produced Alcohol; Locally produced non Alcohol; Imported Alcohol; Imported non Alcohol, Soft drinks; Beer; Wine; Cocktails, Lobby Bar (L'Elefant), Daily: 07:00 - 00:00.

Locally produced Alcohol; Locally produced non Alcohol; Imported Alcohol; Imported non Alcohol, Soft drinks; Beer; Wine, Bar (El Manglar), Daily: 12:00 - 00:00.

Locally produced Alcohol; Locally produced non Alcohol; Imported Alcohol; Imported non Alcohol, Soft drinks; Beer; Wine, Bar (El Mapache), Daily: 18:00 - 00:00.

Locally produced Alcohol; Locally produced non Alcohol; Imported Alcohol; Imported non Alcohol, Beach Bar, Daily: 10:30 - 22:00.

Locally produced Alcohol; Locally produced non Alcohol; Imported Alcohol; Imported non Alcohol, Soft drinks; Beer; Wine, Pool Bar (La Tortuga), Daily: 10:30 - 18:00.

Locally produced Alcohol; Locally produced non Alcohol; Imported Alcohol; Imported non Alcohol, Soft drinks; Beer; Wine, Pool Bar (Sirena & Iguana), Daily: 10:30 - 18:00.

Locally produced Alcohol; Locally produced non Alcohol; Imported Alcohol; Imported non Alcohol, Soft drinks; Beer; Wine, Bar (Sports), Daily: 16:00 - 02:00.

Locally produced Alcohol; Locally produced non Alcohol; Imported Alcohol; Imported non Alcohol, Soft drinks; Beer; Wine, Disco (La Mision), Nightly: 23:00 - 02:00.

SPORTS/ACTIVITIES:
Tennis; Watersports (non-motorised); Gym; Organised activities and entertainment.

HOTEL FACILITIES
The All-inclusive Sandos Caracol Eco-Resort & Spa Hotel features everything you need for an outstanding holiday.
Food, drink and entertainment: Seven fabulous restaurants, 4 of them specialty restaurants with a-la-carte dining, 3 specialty buffets, 9 Bars, 2 Snack Bars. Disco (minimum age 18 years old). Covered theatre for nightly entertainment. Dress code: Casual attire. No swim wear, tops or bare feet allowed in the Restaurants. Elegance in the evening, dress shorts are allowed.
Sports, games and activities: 3 Swimming Pools, the main one with protected children area and 1 separate childrens pool with water games, full Spa: with sauna, steam room, Jacuzzi and fitness centre with exercise equipment, massages* & beauty parlor* (unisex), 2 Tennis Courts with night lights (one of them multi sports court), Water Sports Center: Deep Sea Fishing*, Scuba Diving*, introductory diving coursein the pool, Snorkeling equipment, Windsurfing, Kayaking, Sailing (lessons not included), Boogie Board.
*extra cost

For the kids: Kids Club from 10:00 AM to 09:00 PM (divided as Baby 2-3y / Kids 4-7y / Children 8-12 years) with fully supervised activities program, such as: Childrens pool, games and crafts. Mini disco . For 2-3 ages the schedule is 10 am to 1 pm and 3 to 6 pm. Teen's activities.

ECO- ACTIVITIES: Eco Tour, includes a detailed tour by the hotel surroundings, showing up the natural wonders at the resort, including typical animals, natural 'cenotes' or lagoons and plants of the region. Eco-activities for kids, focused to teach kids to live friendly with nature, take care of the environment and to learn about regional animals and plants. Natural zoo, with typical species, some of them living in their natural habitat and some other brought from outside to complement the ecological concept. Romantic trip in a canoe by the natural "cenotes" along the resort (requires reservation).
All these activities do not have an additional charge.
Additional: 24-hour front desk, meeting and banquet rooms, travel and car rental agency, shopping area, money exchange, photo shop, Internet access, medical service.

ROOM FACILITIES
The Sandos Caracol Eco-Resort & Spa Hotel features 781 Standard guest rooms, Deluxe rooms and Junior Suites all with two double beds or a king-size bed, living room with sofa bed, terrace or balcony, full bathroom with WC, double vanity mirror with views, hair dryer, Jacuzzi bath and separate shower. Air-conditioning, cable TV, telephone, ceiling fan, radio alarm, internet, coffee-maker, iron and ironing board. Mini-bar service and safe-deposit box.
Cots available free of charge (on request, subject to availability).
The Select Beach Club program offers guests the following: Ocean Front accommodation, Concierge service, Continental breakfast, variety of hors-d'oeuvres and fine pastries open from 08:00am to 10:00pm. Library, selection of international newspapers, games, music and TV, Premium international drinks and cocktails, Showers and dressing rooms with lockers and a Private section of the Beach with comfortable sun beds & waiter service.

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