Photo of sun loungers on decking next to a beach

Contact us

Our UK based travel experts are on hand 7 days a week, so if you have an enquiry, would like to book a holiday or make an amendment to your booking, please feel free to call us on the dedicated phone numbers below.

Easter Hours

Our phone lines will be closed over the #Easter weekend, including Good Friday and Easter Monday

New bookings only - option 3

Please call: 020 7082 0380

Monday9am – 7pm
Tuesday9am – 7pm
Wednesday9am – 7pm
Thursday9am – 7pm
Friday9am – 7pm
Saturday9am – 6pm
Sunday9am – 6pm

Amendments & cancellations - option 4

Please call: 020 7082 0380 or email:

Monday – Friday9am - 6pm
Saturday9am – 5pm

Administrative enquiries - option 4

Please call: 020 7082 0380 or email:

Monday - Friday9am - 6pm
Saturday9am - 5pm

Balance enquiries - option 5

If you would like to make a payment or have a question concerning the balance of your holiday, please contact us on 020 7082 0380

Monday - Thursday9am - 6pm
Friday9am- 5pm
Saturday & Sunday Closed

Mailing address

Customer Services
1 Connaught Place
W2 2ET
United Kingdom

Work with us

If you you're a supplier and you would like to work with us, please contact or call us on 020 7082 0464.

Fleetway HQ

If you have a business related query or you want to work with us, please contact HQ please call: 0207 082 0300

Monday - Thursday9am - 5:30pm
Friday9am - 5pm

Have a question about your data?

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.

Our full contact details are:

  • Full name of legal entity: Fleetway Travel Limited
  • Name or title of data privacy manager: Chief Operating Officer
  • Email address:
  • Postal address: 1 Connaught Place, London, W2 2ET, UKTelephone number: 0207 082 0300

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