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Ikos Oceania
Halkidiki, Greece
  • Return flights
  • Double Room
  • Ultra all inclusive
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£539
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Aldemar Royal Mare
Crete, Greece
  • Double Bungalow VIP Sharing Pool Upper Floor
  • All inclusive
  • Return flights
  • Hand luggage
  • Return shared transfers
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Privacy Policy: How we use your personal data

Here you will find the updated Privacy Policy. We value your trust, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us

4. How we use your personal data 

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data

We have set out in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

 Purpose/Activity   Type of data   Lawful basis for processing including basis of legitimate interest 

 To register you as a new customer.

(a) Identity;
(b) Contact.

Performance of a contract with you.

 

 To process and deliver your booking including:

   

 (a) Manage payments, fees and charges;

(a) Identity;

(a) Performance of a contract with you;

 (b) Collect and recover money owed to us;

(b) Contact;

(b) Necessary for our legitimate interests (to recover debts due to us).

 (c) for customer services purposes, including after-sales support and dealing with complaints;

(c) Financial;

 

 (d) to provide you with journey updates, including information on delays.

(d) Transaction;

 

 

To manage our relationship with you which will include:

 (a) Notifying you about changes to our terms or privacy policy;

(a) Identity;

(a) Performance of a contract with you;

 (b) Asking you to leave a review via a recognised review site such as, TrustPilot or Revew Centre or take a survey.

(b) Contact;

(b) Necessary to comply with a legal obligation;

(c) Profile;

(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services).

(d) Marketing and Communications.

 

 

 To enable you to partake in a prize draw, competition or complete a survey.

(a) Identity;

(a) Performance of a contract with you;

 

(b) Contact;

(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business).

 

(c) Profile;

 

 

(d) Usage;

 

 

(e) Marketing and Communications.

 

 

 To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).

(a) Identity;

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise);

 

(b) Contact;

(b) Necessary to comply with a legal obligation.

 

(c) Technical.

 

 

 To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

(a) Identity

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

 

(b) Contact

 

(c) Profile

 

(d) Usage

 

(e) Marketing and Communications

 

(f) Technical

 

 To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.

(a) Technical
(b) Usage

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

 

 To make suggestions and recommendations to you about holidays or travel services that may be of interest to you via Newsletters, Social Media Campaigns, Special Offers and Updates - Only with your prior consent, we will send you information on holidays, services, special promotions, contests, events, customer satisfaction surveys and opportunities to interact Fleetway. You can sign up to receive these emails and social media campaigns from us on our newsletter sign up page and/or during checkout while purchasing a holiday. You have the option to opt-out of these types of communications at any time.

(a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile

Necessary for our legitimate interests (to develop our products/services and grow our business)

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

Promotional offers from us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive email and text marketing communications from us if you have requested information from us or purchased services from us and, in each case, you have not opted out of receiving that marketing.

Third-party marketing

We will get your express opt-in consent before we share your personal data with any company outside the Fleetway Travel group of companies for marketing purposes.                                                                                          

Opting out

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data that you have provided to us as a result of a purchase of travel services or other such transactions.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

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