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Privacy Policy: How your personal data is collected?

Here you will find the updated Privacy Policy. We value your trust, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us

3. How your personal data is collected?

We use different methods to collect data from and about you including through:

(A) Direct interactions

You may give us personal data when you make a booking or request a quotation either on our website or by corresponding with us by post, phone and email or otherwise. This includes personal data you provide when you:

  • make a booking for travel arrangements;
  • create an account on our website;
  • subscribe to our newsletter or other publications;
  • request marketing to be sent to you;
  • enter a competition, promotion or survey;
  • give us feedback;
  • make a holiday enquiry; or
  • request holiday quote.

(B) Automated technologies or interactions

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns.

We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.

(C) Third parties

We may receive personal data about you from various third parties as set out below:

Technical Data from the following parties:

(i) analytics providers

(A) Google Analytics – based outside the EU: for website metrics and data such as demographics including, age, gender, location, duration of visit, technologies including which browser and OS, network and mobile devices;
(B) Adestra: for managing our email marketing; and
(C) Infinity: for managing telephone call data such as call duration, browsing data and location based information.

(ii) advertising networks such as Google Display Network, based outside the EU and, Facebook based outside the EU; and

(iii) search information providers such as Google and Bing based outside the EU.

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