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Travel Advice

Updated: 9am 06/04/2020

Coronavirus (COVID-19)

We are continuing to experience disruption to our holiday programme due to the Coronavirus (COVID-19) situation around the world. Please read this information if you are currently abroad on holiday or if you have a booking with Fleetway Travel.

We are sorry to advise that all bookings due to travel on or before 30th April have been cancelled to all destinations.

If you have a booking due to depart on or before 30th April 2020

The safety of our guests and our staff is our utmost priority and we have taken the decision to cancel all bookings due to travel on or before 30th April 2020.

We will contact all customers with outstanding bookings as soon as possible by email and will work in chronological departure date order. We are sure that you understand that we have to deal with the foremost bookings immediately.

PLEASE DO NOT CONTACT US DIRECTLY. As you can imagine our telephone lines are very busy and we will be in contact with each customer at the earliest opportunity.

If you have an outstanding booking due to depart on or after 1st May 2020

We continue to monitor the situation and will contact all customers with departures on or after 1st May 2020 if they become affected.

PLEASE DO NOT CONTACT US DIRECTLY. As you can imagine our telephone lines are very busy and we will be in contact with each customer at the earliest opportunity.

If you are currently abroad with Fleetway Travel

Please check the status of your flights with your chosen airline.

  • If your chosen airline is still operating your scheduled flight then please attend the airport for your return flight as normal.
  • If your chosen airline is no longer operating its schedule from your resort as a result of the Coronavirus restrictions imposed or any other reason please contact the airline directly or the British Consulate in your destination.


Please see below which we hope will answer any further questions that you may have.

I am due to travel on holiday with Fleetway Travel. Should I contact Fleetway Travel directly ?

Please do not contact us directly. We are aware that this is an unsettling time and we will contact all affected customers at the earliest opportunity.

Advice from the FCO

Please visit the FCO website for details of travel advice for your chosen destination https://www.gov.uk/guidance/travel-advice-novel-coronavirus.

Travel insurance

The Association of British Insurers (ABI) has produced information on travel insurance implications following the outbreak. If you have any further questions about your cover or would like further reassurance, you should contact your travel insurance provider.

How can I protect myself from Covid 19 (Coronavirus)?

We advise you to follow all applicable travel advice, including the Foreign and Commonwealth Office and World Health Organisation:

  • Wash hands regularly with soap and water or a disinfectant, especially after coughing and sneezing, before handling and consuming food
  • Use disposable tissues when coughing or sneezing and dispose of used tissues carefully and promptly
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Avoid close contact with people who appear unwell and avoid sharing personal items
  • Public Health England (PHE) recommends against using masks outside clinical settings. Should you decide to use a mask, you should ensure you continue to use all the recommended precautions in order to minimise the risk of transmission
  • Avoid unnecessary, unprotected contact with live animals and make sure you wash hands thoroughly after contact with an animal

We will continue to update the website if there are any changes to advice.


Flybe Administration

As of Thursday 5th March 2020, Flybe has ceased trading. All flights operated by Flybe, and those operated by Stobart Air, are now cancelled.

Flybe Statement
Flybe Limited (in Administration) (‘the Company’ or ‘Flybe’)

Flybe entered Administration on 5 March 2020 and Alan Hudson, Joanne Robinson, Lucy Winterborne and Simon Edel of EY have been appointed as Joint Administrators.

All flights have been grounded and the UK business has ceased trading with immediate effect.

If you are due to fly with Flybe, please DO NOT TRAVEL TO THE AIRPORT.

If you are in resort and due to travel back on a Flybe flight, we will be in contact with you today.

Customers are also advised to monitor the Civil Aviation Authority website for further information (www.caa.co.uk).

If you require any further information or assistance, please contact the Administrators by phone on 0207 951 7801 or by email at flybeadministration@uk.ey.com.

CAA has a statement on their website with advice to customers can be accessed here

Thank you for your understanding at this time.

Regards

Fleetway Team

BRITAIN'S EXIT FROM THE EU.

Current: 27 January 2020

The following information is relevant as of today's date and is provided by Government departments and Travel industry bodies. As Britain Is expected to enter a period of transition on 31st January 2020 we would like to draw your attention to some important information that may impact on your travel plans and some actions you may need to take before travel.

Travel after Britain's exit from the EU
If the UK Leaves the EU with a deal and Parliament ratifies the Withdrawal Agreement the UK will enter a transition period, meaning everything will remain the same and you can continue to travel as you do now until at least the end of December 2020. If the UK leaves without a deal then some changes may come into place.

Common questions about travel after 31 January 2020

Will my passports still be valid?
Valid passports can still be used. You do not need to have six months left on your passport to travel to the EU. Your passport does however need to be valid for the whole of your trip.

Full details on renewing your passport can be found here

If the UK leaves the EU without a deal the rules for travel to some European countries may change.

Will I be able to access health care while abroad?
The European Health Insurance Card (EHIC) allows any EU citizen to access state medical care when they are travelling in another EU country. UK registered EHICs will still be valid throughout 2020 if the UK leaves the EU with a deal. If there is no deal this will not be the case.

We strongly recommend that you purchase travel insurance before your trip. It's important to check that your travel insurance covers your current circumstances, including any medical conditions.

ABTA's advice on travel insurance can be found here

Will I still be able to drive abroad?
As long as you have a full UK driving licence, you don't currently need an additional licence to drive in the EU. This will not change following Britain's exit from the EU if a deal is in place. If the UK leaves without a deal an International Driving Permit will be required in order to drive in some European countries.

You can find more information here

You can see guidance on driving abroad and any additional documentaion you may need to carry while driving in Europe after Britain's exit from the EU here

Will flights still operate?
Yes. If a deal is agreed then we will be in a transition period, meaning everything will stay the same until the end of December 2020 and flights will continue as normal.

Will ferries and cruise ships still sail?
Ferry services and cruises will still sail as in any case the majority of the rules under which they operate are not based on EU rules, but are international.

Will trains from the UK to the EU still operate?
Trains from the UK to the EU will continue to operate as usual.

It is your responsibility to check and fulfil the passport, visa, health and immigration requirements applicable to your itinerary. We can only provide general information about this. You must check requirements for your own specific circumstances with the relevant Embassies and/or Consulates and your own doctor as applicable. Requirements do change and you must check the up to date position in good time before departure.

Up to date travel advice can be obtained from the Foreign and Commonwealth Office, visit www.fco.gov.uk

If you would like to discuss this with a member of our team please call us on 0203 553 9306 and select option 4.

Kind regards
Fleetway Travel

TRAVEL AWARE – Essential travel advice

For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information check www.gov.uk/foreign-travel-advi... and follow @FCOtravel and Facebook.com/FCOtravel

For the latest and up-to-date overseas travel advice refer to the Foreign & Commonwealth Office website

FCO Travel Advice

The FCO offers advice about travelling abroad. Visit the website for useful information on safety and security, entry requirements, natural disasters, health alerts, the political climate, and crime information. It also tells you what to do if something goes wrong.

Please check the FCO website for travel information or advice. Please use Foreign Travel Advice by Country directory for travel information associated with specific countries.

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