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Travel Advice

Updated Statement 6th July 2020

Here at Fleetway we are continually monitoring the current situation and the FCO guidance. With departures for July and August upon us we understand this will cause uncertainty regarding overseas travel.

Should your travel plans be affected by a change/cancellation, we will contact you by telephone 7-14 days prior to the departure date.

If in the meanwhile you wish to amend your booking to alternative dates, we will do our best to accommodate your request, however, bookings fees and charges may be levied, and all changes will be subject to availability. Please contact customerservices@fleetway.com if you wish to explore this option.

Thank you for your continued understanding and support.

The Fleetway Team

Updated: 29/05/2020

Coronavirus (COVID-19)

We are continuing to experience disruption to our holiday programme due to the Coronavirus (COVID-19) situation around the world. Please read this information if you are currently abroad on holiday or if you have a booking with Fleetway Travel.

We are sorry to advise that all bookings due to travel on or before 30th June 2020 have been cancelled to all destinations.

If you have a booking due to depart on or before 30th June 2020

The safety of our guests and our staff is our utmost priority and we have taken the decision to cancel all bookings due to travel on or before 30th June 2020..

We will contact all customers with outstanding bookings as soon as possible by email and will work in chronological departure date order. We are sure that you understand that we have to deal with the foremost bookings immediately.

PLEASE DO NOT CONTACT US DIRECTLY. As you can imagine our telephone lines are very busy and we will be in contact with each customer at the earliest opportunity.

If you have an outstanding booking due to depart on or after 1st July 2020

We continue to monitor the situation and will contact all customers with departures on or after 1st July 2020 if they become affected.

PLEASE DO NOT CONTACT US DIRECTLY. As you can imagine our telephone lines are very busy and we will be in contact with each customer at the earliest opportunity.

If you are currently abroad with Fleetway Travel

Please check the status of your flights with your chosen airline.

  • If your chosen airline is still operating your scheduled flight then please attend the airport for your return flight as normal.
  • If your chosen airline is no longer operating its schedule from your resort as a result of the Coronavirus restrictions imposed or any other reason please contact the airline directly or the British Consulate in your destination.

Please see below which we hope will answer any further questions that you may have.

I am due to travel on holiday with Fleetway Travel. Should I contact Fleetway Travel directly ?

Please do not contact us directly. We are aware that this is an unsettling time and we will contact all affected customers at the earliest opportunity.

Advice from the FCO

Please visit the FCO website for details of travel advice for your chosen destination https://www.gov.uk/guidance/travel-advice-novel-coronavirus.

Travel insurance

The Association of British Insurers (ABI) has produced information on travel insurance implications following the outbreak. If you have any further questions about your cover or would like further reassurance, you should contact your travel insurance provider.

How can I protect myself from Covid 19 (Coronavirus)?

We advise you to follow all applicable travel advice, including the Foreign and Commonwealth Office and World Health Organisation:

  • Wash hands regularly with soap and water or a disinfectant, especially after coughing and sneezing, before handling and consuming food
  • Use disposable tissues when coughing or sneezing and dispose of used tissues carefully and promptly
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Avoid close contact with people who appear unwell and avoid sharing personal items
  • Public Health England (PHE) recommends against using masks outside clinical settings. Should you decide to use a mask, you should ensure you continue to use all the recommended precautions in order to minimise the risk of transmission
  • Avoid unnecessary, unprotected contact with live animals and make sure you wash hands thoroughly after contact with an animal

We will continue to update the website if there are any changes to advice.

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