Photo of sun loungers on decking next to a beach

Travel Advice

New Restrictions on Powders in Carry on Luggage to the USA

Current 29/06/2018

With effect from 30 June, passengers travelling on flights to the USA will be subject to hand baggage checks for powdered substances in packages 12 ounces/350ml or more, at the security screening checkpoint.  This is as a result of the Transportation Security Administration limiting the size of packages containing powders in carry-on bags of travellers entering the United States.   Medically prescribed powder-like substances and baby formula 12 ounces/340 grams or larger are exempt and may be transported in the cabin of the aircraft, provided that any sealed containers are inspected for signs of alteration or tampering to the packaging and containers that are unsealed are inspected to ensure that the contents are consistent with the container/packaging.   Passengers will be able to purchase packages of powdered substance such as coffee in excess of 12 ounces/340 grams post-security. Passengers with connecting flights who purchase powdered substances post security must place   the item(s) in their checked bags at the point of connection prior to going through security or if the items are placed in security tamper-evident bags at the store of purchase at the airport, they may proceed with the item in their carry-on luggage. This is similar to the existing procedure with liquids, aerosols and gels.  

Virgin Atlantic   Carrying powders in your hand baggage. Restrictions on powders you can bring into the cabin.   From 30th June 2018, there'll be a limit to the amount of powder you can take in your hand baggage on flights to the USA. This includes things like protein powders, talc, laundry powder and Bisto.   For security reasons, if you want to take any powder products larger than 350ml (12oz, 340g), they'll need to go in your checked baggage - you can't take them onboard with you.   If you buy any duty free powder products at the airport over the 350ml (12oz, 340g) limit, make sure they put them in a tamper proof sealed bag for you. There are some exceptions: •Travelling with your baby - you can bring along their baby formula •Travelling with human remains - with the relevant death certificate •Powered medication over 350ml (12oz, 340g) - with a letter from your medical practitioner   For full details see:   

American Airlines   Carry-on restriction: powder-like substances For international travel to the U.S., powder-like substances over 12 oz. / 350 mL should be placed in checked bags. Powders over 12 oz. / 350 mL in carry-on bags may be prohibited. Effective June 30, 2018.   See:   Advice to Members   

Advice for Customers   People travelling to/from the USA are advised to comply with the new restrictions on powders in carry-on luggage.      

Thailand: FCO Travel Advice Update

Current 09/01/18

The FCO has updated its travel advice for Thailand with an update to the Entry requirements section – enforcement of penalties for those who overstay their visa is strict and the conditions at the Immigration Detention Centre are harsh. Deportation by the Thai authorities can take a number of days to process. The relevant extract of the advice is below for your reference:   Visas British passport holders arriving by air or land can enter Thailand for 30 days without a visa - this is known as a visa exemption. If you need to stay longer, it’s possible to extend your stay once, from the expiry date of the original visa, for up to 30 days.   If you’re using the 30 day visa exemption you can only enter Thailand through a land border twice per calendar year. To cross more frequently, you’ll need to get a visa in advance of travelling. This doesn’t apply to entry by air into Thailand. You should contact the nearest Thai embassy or consulate for more information.   If you plan to stay in Thailand for longer than 30 days, intend to work, or use land borders regularly you must get a visa before you travel. If you’ve entered Thailand on a visa, it’s possible to apply for an extension of stay but you must do this before your permission to stay expires.   If you overstay, you’ll be fined 500 baht per day up to a maximum of 20,000 baht. You also risk being held in detention, fined, deported at your own expense and black-listed from re-entering Thailand. The enforcement of penalties for those who overstay their visa is strict and the conditions at the Immigration Detention Centre are harsh. Deportation by the Thai authorities can take a number of days to process. The Thai authorities have stated that they will always enforce detention for overstays of more than 42 days. Since March 2016, you’ll be banned from re-entering Thailand if you overstay your visa. Check with the Thai Immigration Authority for details.   The only legal way of getting a new visa, entry permit or extension of stay is from a Thai Embassy or Consulate, an Immigration Officer at a point of entry into Thailand or one of the Immigration Offices around the country. Visas issued by visa shops, travel agents or by any other means are likely to be illegal and lead to criminal proceedings.   If you have any queries about visas or entry requirements, check with the Royal Thai Embassy.   The overall level of the advice has not changed. There are restrictions within the advice.   The Foreign and Commonwealth Office (FCO) advise against all but essential travel to the provinces of Pattani, Yala, Narathiwat and Songkhla on the Thai-Malaysia border. See Terrorism   View the travel advice in full here:    

TRAVEL AWARE – Essential Travel Advice

For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information check and follow @FCOtravel and


New US government airline security measures for outbound flights to the US from the UK, effective 19th July 2017

We would like to let customers know about increased security measures when travelling to the US in line with a directive from the US government. 

Customers who are boarding flights to the US may be requested to have additional checks on their electronic devices by airport security personnel. The electronic devices which may be subject to these additional checks include any phones larger than 16cm in length, 9.3cm in width and 1.5cm in depth), laptops, tablets, e-readers, power cables and their transformers. This only affects customers travelling on outbound flights to the US from the UK. If you have any concerns with any of your devices we would advise that you either leave these items at home or place these items into your hold luggage.

Please be aware that batteries and power banks cannot be carried in your hold luggage, and will have to be carried in your hand luggage.

Please also note that when airport security personnel check your devices they may be confiscated or destroyed if they show any signs of the below:

 ·         internal or external damage to the device

·         device having been tampered with

·         if the device cannot be removed from a protective case

·         if the device triggers the explosives trace detection alarm

We would like to thank customers for their patience and understanding at this time as we continue to put the safety of everyone travelling with us first. 

Important Notice – Flights arriving in the US – Aviation Security Announcement  

We wish to bring to your attention the important information below. The US government has announced that additional security measures for flights departing to the US from Egypt, Jordan, Kuwait, Morocco, Qatar, Saudi Arabia,  Turkey and the United Arab Emirates will be implemented from 25 March 2017. This will also apply if you are transiting through one of the above named countries.  At present, the affected overseas airports are: Queen Alia International Airport (AMM), Cairo International Airport (CAI), Ataturk International Airport (IST), King Abdul-Aziz International Airport (JED), King Khalid International Airport (RUH), Kuwait International Airport (KWI), Mohammed V Airport (CMN), Hamad International Airport (DOH), Dubai International Airport (DXB), and Abu Dhabi International Airport (AUH).  The enhancement in security will require that all personal electronic devices (PEDs) larger than a cell phone or smart phone be placed in checked baggage. These items will no longer be allowed to be carried onto aircraft at 10 select airports where flights are departing for the United States. Approved medical devices may be brought into the cabin after additional screening.  If you are travelling with phones, laptops and tablets you are required to:

  • Comply with the new security arrangements
  • Contact your travel insurance company ahead of travel as these devices are typically not covered by travel insurance policies either for loss, damage or theft when in the hold
  • Consider leaving your larger electronic devices at home but we appreciated that may be difficult when on business or with children

Further details can be found on the US Department for Homeland Security website. 

We do hope that this will not inconvenience you too much and understand that passengers’ security is of paramount importance.

In This Section

From the blog